Exchange rates for non-British customers

Exchange rates for non-British customers

Note to Non-British customers

We have thousands of happy customers worldwide. To ensure you are one of them, please understand that when you buy something from a UK site, and you are not from the UK, your credit card will convert the transaction into your currency. It's that conversion that will show up on your credit card bill. Exchanges rate are set by world banks and change daily. We have no control over exchange rates. We cannot let you know what the cost would be in your currency, as there are hundreds of currencies in the world. The only way you can do this is to visit an exchange rate site such as xe.com.

If you order anything through our site, and later think you've been overcharged, please check your currency exchange rate first, as it's probably that.

What to order?

We are based in the United Kingdom of Great Britain (England) and we distribute products all over the world. However, if you do not live within the European Union, we can't send you any electrical goods. Some foods and supplements may be prohibited in your country and stopped at customs. If this happens, you are 100% liable for the loss. Therefore, if you live in Asia, America, Africa, Australia etc, please check with your country's import laws before buying these products from us.

Currency is in GBP (£)

Please note that you will be charged in £ sterling, not USD $ or any other currency. Exchange rate fees (if any) are determined by your bank. To work out approximate costs in your local currency, please visit xe.com.

Any questions?

If you have any queries about your online shopping experience, please fill in this form

Detox your shipping We promise to always give free shipping* on purchases over £150. The capped maximum shipping cost otherwise is just £5.95*

Your health is our business We promise to always try to match the price of the same item if you find it cheaper elsewhere. This includes special offers and member discounts. To get a price match, please phone Denise or Lauren on 08700 113 119** or 01493 442000 with details of the item you'd like.

Ecstatic love We promise to always process your order with as much love as we can. If your product comes to you battered and bruised, just let us know and we'll make it all better.

*Only available to the UK mainland.